Step 1
Before You Begin
- Back up important files.
- Sign out of Microsoft accounts if possible.
- Make sure you have any software license keys you may need later.
Step 2
Reset Windows from Settings
Windows 10 and Windows 11
- Open Settings.
- Select System.
- Click Recovery.
- Choose Reset this PC.
- Select Remove Everything.
- Follow the instructions.
Windows will reinstall itself and remove your data.
Step 3
Factory Reset Using Advanced Startup
If Windows won't boot properly:
- Turn the computer off.
- Turn it on and interrupt startup three times.
- Windows should load Advanced Startup Options.
- Alternatively, hold Shift while clicking Restart.
From Advanced Startup:
- Select Troubleshoot.
- Click Reset This PC.
- Choose Remove Everything.
- Follow the prompts.
Step 4
Accessing BIOS or Boot Menu
Some repairs or reinstallations require entering the boot menu.
Common keys include:
- F2
- F10
- F12
- ESC
- DEL
Press the appropriate key immediately after powering on the computer.
Step 5
Reinstall Windows from a USB Drive
If needed:
- Create a Windows installation USB.
- Enter the Boot Menu.
- Select the USB drive.
- Follow the installation prompts.
- Delete existing partitions if you want a completely fresh installation.